At OrganicsInn, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we are here to help.
1. Returns:
a. **Unopened Products:**
– We accept returns on unopened products within 30 days of the original purchase date.
– To initiate a return, please contact our customer service team at [contact@organicsinn.com].
– Once your return is received and inspected, we will issue a refund to your original payment method.
b. **Damaged or Defective Products:**
– If you receive a damaged or defective product, please contact us within 7 days of receiving the item.
– Provide clear photos of the damaged or defective product.
– We will either replace the item or issue a refund based on your preference.
2. Refunds:
a. **Refund Processing:**
– Refunds will be processed within 7-10 business days of receiving the returned item.
– The refund will be issued to the original payment method.
b. **Shipping Costs:**
– Shipping costs are non-refundable, except in the case of a damaged or defective product.
3. Exchanges: – We do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.
4. Contact Us: – If you have any questions or concerns about our Refund and Returns Policy, please contact us at [contact@organicsinn.com].